Identity verification before your stay: safety and peace of mind

A formality designed for your peace of mind

Before you arrive, we invite you to complete a short online identity check. It isn't a sign of distrust — it's a shared protection, and a legal requirement in Morocco. Here's everything you need to know.

Why it matters

• Trust: everyone is genuinely who they say they are, which protects hosts and fellow guests.
• A smooth arrival: with formalities done in advance, check-in takes only minutes — no photocopies on the doorstep.
• Compliance: Moroccan regulations require hosts to declare their guests (the "police form").

How it works, step by step

1. You receive a personal, secure link.
2. From your phone or computer, you photograph your ID document.
3. You take a short selfie to confirm it's really you.
4. Verification takes a few minutes; you then fill in the stay details.

What we keep — and what we don't

Images of your documents and your selfie are never stored on our servers. They are handled by our specialist provider. On our side, we keep only the outcome (verified or not) and the textual information needed for the contract and the police form.

Your rights

You have the right to access, correct and delete your data. For any request, write to us via the Contact page; see also our Privacy Policy.

Frequently asked questions

• How long does it take? A few minutes.
• Is it mandatory? Yes, it's a legal condition of the stay.
• Are my documents safe? Yes: they travel encrypted to the provider and are not kept by us.

In short: a few minutes for a worry-free holiday, for you and for your host.